Successful corporate relations always respect the rules of “business etiquette”.
A Harvard - Stanford study conclude that one's success ( particularly in the workspace) is based
on 85 % social skills and less than 15 % tecnical skills...
Good manners in business: a set of principles which teach how best to handle the numerous working situations.
In order to succeed in business, professionalism isn't enough,
the knowledge and application of business etiquette rules is equally crucial.
How do I make a good impression? How do I use business cards? How do I behave abroad?
These are only some of the topics tackled in this course which addresses everyone who
wishes to improve the use of good manners in business and at work.
“People are expected to act courteous and professional since they can be considered as the business card of a company.” Knigge Akademie
The Business Etiquette Course can be customized on the basis of corporate or personal needs and embedded into a wider team building project.
Business Etiquette Workshop Topics -Proposal:
• First Impression
• Greeting and Introducing
• Titles and Qualifications
• Body Language
• Use of Business Cards
• Dress Code
• How to relate with co-workers, colleagues and superiors
• Cell- Phone an E-Mail
• Behaviour during Meetings
• Business Lunch
• Verbal and non-verbal communication
Course Length : 4 hours
Cost per Participant : 240€ + VAT
Number of Participants : min 4 – max 8
Language : Italian
BonTon21® has put all activities and courses on hold until May, 18th.
We hope that you and your family is at home and healthy.
Take care, we will be back soon.
Caroline Schaefer and Patrizia Dai Prà
Where: c/o Business Lounge - Viale Gran Sasso 11, Milano
For information and registration : email@example.com