Business Etiquette Course for Inbound Contact Center
This specific training mixes fundamental business etiquette topics
with specific Contact Center subjects.
Nowadays contact center operators are the heart and soul of a company,
the first touch point and the most important and valuable human resources as far as loyalty
toward the company is concerned.
The modern contact center is no more the department which increase
the company's business, but much more.
Inbound call and contact centers and the team itself offer a real and unique opportunity of creating added value and loyalty .
Main Topics :
Course Length : 4 hours
Cost per Participant : to be defined
Number of Participants : min 4 – max 12
Where: location to be defined according to the needs and participants number
Our courses can be customized according to your your needs and held either at your office or at a different location to be definend.